The pandemic of 2020 has affected the entire globe, bringing a slew of challenges for business owners. Three big questions on owners’ minds are how to keep their employees and customers safe and healthy, how to manage their finances, and how to maintain consumer confidence and client relationships.
In each case, having a robust security guard service would be a net benefit. You might be asking how that is going to help in those areas. Read on to find out.
Health and Safety
A professional guard or team of guards are trained in clear communication and crowd control. Because of this, they can aid your business in maintaining social distancing and even in limiting the number of customers within your property at a given time, should that be necessary. They can also issue safety reminders, and tactfully discourage bad safety habits and encourage good ones.
It is also important to keep an eye on the business property. With highly trained observation skills in behavior, a professional guard will quickly notice and remove anyone who might be looking to cause trouble or who is a health risk.
The upfront investment of installing an on-site security team might seem daunting to many businesses, but in the long run it will save money. Your business will come out ahead with a team of professionals patrolling for theft and potential liability risks that could lead to accidents. Especially in high-traffic establishments, theft is too great an issue to neglect.
It is important to cover all the bases. During this time of never before seen shut-downs across the globe, it is not enough to only protect your physical goods. Having a professionally trained and managed security operation is something that business should be investing into. Having a third-party that is specifically focussed on these issues allows businesses to focus on their core competencies.
Security personnel are trained to be calm in any situation, and by virtue they help consumers to remain calm and safe as well. The sight of a guard on the premises is sure to comfort even the most relaxed person into doing more business at your establishment, sending the signal that your business takes health and safety seriously. Customers know who they can talk to with concerns.
Guards can also provide screening services before entry. By screening people for symptoms via a series of questions and observing any outward signs, both customers and employees will feel safer to move about your store in safety while still maintaining social distancing. You can also choose to supply guards with a PPE (personal protective equipment) kit with which they can test temperatures and perform health tests at the door. There are many ways to deploy security personnel that are professional and readily identified as performing a security function. Having your employees in these situations may send mixed signals and be detrimental to your core business.